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Services
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Knowing Where to Begin
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Have you an IT project in mind and are you...
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Choosing a new PC, laptop or peripheral, graphics card, sound card, RAM memory, ADSL modem, ADSL router, Wireless router, CD rewriter, DVD rewriter, hard disk, multi-function machine, digital camera, multi-function machine, printer or scanner and need them setup, installed and configured so you can use them with confidence?
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A new computer user or silver surfer daunted by IT, the internet and email?
We specialise in encouraging people who lack confidence in using their computer, so tyhey become productive.
Our training is provided with patience and understanding, and will never cause you to feel useless or put down.
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Do you need teaching lessons or training to help you effectively use the hardware and software on your PC or laptop?
We provide tailor-made teaching, mentoring and training sessions and courses in the use of operating system software, Microsoft Office suites, internet security and anti-virus software, picture filing and editing software, backup software, and printing software.
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Are you needing to use unfamiliar software such as Microsoft Office software including Access, Excel, Outlook, PowerPoint, Publisher and Word, Adobe Photoshop, Nero Burn, Norton Antivirus or Norton Internet Security, Windows Media Player, Windows XP , Windows Vista, or Windows 7 operating system?
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Are you frustrated by your lack of progress, or feeling out of your depth typing a letter and find working with a document template or software IT wizard impossible? Struggling with filing, formatting, editing or proofreading an important documents and pictures:- a book, dissertation, presentation, spreadsheet or thesis?
Need help?
Need encouragement?
Need one-to-one training?
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Installation and Customisation
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Do you...
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Need an internet service provider (ISP), email address or broadband access?
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Need a web site professionally designed or updated at a competitive price?
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Need your website optimised for good presence in search engine searches?
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Want to install a network (LAN) or wireless network of your computers and printers?
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Want to use personal profiles, software IT wizards, templates, styles, or office software macros?
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Want to organise your documents and files so you can easily find them and back them up?
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Setting up of new software and hardware
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Do you...
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Need to get your new peripheral installed and working:- ADSL modem, ADSL router, Wireless router, digital camera, CD writer, DVD writer, multi-function machine, printer, scanner?
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Need your computer operating system updating to Windows Vista or Windows 7 or reinstalling?
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Need more hard disk space or RAM memory?
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Need the graphics card or sound card updating to work with a new game?
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Preventing malicious attacks
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Do you...
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Need virus protection installed and configured on your PC?
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Need to configure and update your internet firewall or internet security software?
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Feel threatened by 'BIG BROTHER' – adware, rogue diallers or spyware?
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Disaster recovery and virus removal
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Do you have a dysfunctional machine and...
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Need help to remove a virus, trojan horse, worm or spyware?
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Need to preserve or recover your important data:
Address book, database, document, email, photos or spreadsheet?
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Need parental control to child or teenager proof your computer!?
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Health Check and Maintenance of your PC or Laptop
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Do you just want to use your computer...
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Need help to speed up a slow computer?
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Need help with routine maintenance so you can relax and get on with being productive on your PC or laptop?
We recommend a health check every 3 months for computers with business use and every 6 months for light or home use.
We understand how you have every good intention to look after your computer but in reality you get engrossed in the job or project and the necessary maintenance never gets carried out. The first you know it is when your computer becomes unstable, hangs up or freezes, or simply starts to go slow. No one would expect any other piece of complicated equipment to survive such neglect and abuse.
Have no idea what defragmentation is or why you should do it?
Do not know the difference between hardware and software, ROM and RAM, programs and data, software and drivers!?
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Do you know whether your computer is safe and secure for internet use:
Is your internet security software installed correctly and up to date?
Are you effectively protected against being infected with spyware and tracking cookies?
Is your web browser (Internet Explorer, Firefox, Safari or Opera) properly configured to allow confident and secure access to online banking and buying through PayPal?
Are you confident you can safely leave your young or vulnerable children loose to freely browse such an uncensored and open resource as the internet?
We know the concern of caring parents and are able to effectively install and configure parental control software so your children are free to access all the legitimate websites they need for their school work or entertainment without being exposed to the violence, filth and degradation that is out there.
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Don’t let modern technology get the better of you!
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